ONLINE HP printer 5255 Can't get it back on line w/New Mesh W6 wireless

[Kevinw77]

I am at my wits end. I upgraded my WIFI to the new Mesh system for WIFI6. I have a Arris Modum/ Router which was very slow. Now I connceted that to a Netgear91 Mesh. Super fast! All my WIFI devices except for my printer work fine. The HP Officejet 5255 does NOT Print. The Scan Doctor comes up with another system in seeing the printer. (HP 5200 Series with and address of 192.168.0.5) this is not what it says on my Printer screen/HP Network Configuration page? The IP address on both of those reports is 192.168.1.7. The reports say it sees the NetGear Router but still sees the Arris modum. The Blue light is on (not flashing) and the reports show the Host # HPAD03E2 correctly. My wife has a Mac and she can Print for the Living room, with no concerns. I have a computer in my cave which does nothing. I even tried to selct the Arris Modum/Router on the printer but that did not work. I tried 3 times to reboot every device (Printer,Router, and Computer) with no luck, as the scan doctor advise me. 

When asking for the Scan doctor to conncet with the Printer it sometimes (inconsistant) says the Printer is disabled? But it has all the network settings. (this is on the Wireless Network Report.) on the windoews trouble shooting it has the printer not pluged-in? 

I know my warnenty is expired but, I don't think It is the computer or Network since all other devices are working fine. Please help, I am at [Personal Information Removed]. the register which it won't let me change is wrong at [Personal Information Removed] not com. Looking forward to someone helping me. 

[Kumar0307]

@Kevinw77, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not wirelessly connected to the PC and you are not able to print. This is because of the mesh network.

The router may not be configured in bridge mode. You may check this with your Internet service provider.

Restart the router, the printer, and the PC

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
• This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

Hope this helps! Let me know how it goes. 

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