Office LaserJet pro 9010 series says "Driver is not available" after successfully adding Printer

[Sauh]

Hello,
I have successfully added the Hp laserjet office 9010 series on my laptop but it says driver is unavailable on my windows 10.

Things I have done so far but still no success,

• I have removed the device and added it back
• I have tried to manually install the driver but no avail
• I have used the hp troubleshooting software found on the page to download drivers on the office laserjet 9010 series section and it asked if i want to 
  uninstall and re install the driver which i did and it carried out a system restart. After which i went to windows updates but it just show "hp driver downloading" and after few minutes, it gave an error saying it cannot be download.
• I have also tried adding via ip and it give same error, dirver is unavailable
  
  I spoke to HP support earlier and they said it might be cartridge or toner, this definitely has nothing to do with that because colleagues in my office using Mac can print without any troubles. I and another colleagues using windows are having this same problem, I will be glad if anyone can help with a lasting solution.
  
  Thanks in Advance
  
  

[Nal_NR]

Hi @Sauh,

Welcome to the HP Support Community. 

I understand that you are facing issues with your printer. I'd like to help!

I appreciate the steps you have performed and have certainly done a good job.

Have you tried the HP website for driver download? If yes then, 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!