OfficeJet 9010 thinks it's not on my network (but it is working...)

[nob-turner]

I print to my OfficeJet Pro 9015e wirelessly from several Macintosh computers in my home. EVERY time I print, the display on the printer says "Without an internet connection, you might lose the ability to print soon. Reconnect your printer to the internet with either a Wi-Fi or Ethernet connection to continue printing."

Obviously, the printer is connected to my network, or printing wouldn't work. I've found no way to update the network settings on the printer.

Should I just ignore these mesages? Do they actually have some meaning?

[Raj_05]

Hi @nob-turner,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

Print a Wireless test page.

• From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Wireless icon or Ethernet icon to display the network status screen.
• Touch Print Details to print the network configuration page.
• Alternatively, from the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon.
• Swipe up on the display, and then touch Reports.
• Touch Network Configuration Page.

A Network Configuration Page prints up to two pages of information.

• Check if the Wireless radio is ON/pass/connected.

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

Note: Wireless radio will not work if an ethernet cable is connected to the printer. Kindly disconnect it.

Keep me posted for any other assistance. 

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support