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Common problems for Connectivity Issues
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‎03-01-2023 08:52 AM

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer

I have a MacBook Air 2, running Ventura 13.2.1

My OfficeJet 5258 usually shows up as offline and so my laptop can't find the printer.

 

I'll leave my print job in the queue and then suddenly, 30+minutes later, my job will suddenly print.  so I know that the laptop can connect to the printer.  It's just not connecting immediately to the printer.

 

I saw suggestions in another post - the printer is directly underneath my wood desk, so proximity and metals aren't an issue.  Also, I'm on a new laptop that I got in January.  My previous Macbook didn't have these issues.   But then again, I wasn't trying to use AirPrint.

Category:
3 REPLIES 3

‎03-02-2023 01:47 AM

HP Recommended

Hi @irene0001 
 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues with your HP  Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-05-2023 08:12 PM

HP Recommended

The link in your suggested solution is not working.  Please resend.  Thanks.

Was this reply helpful? Yes No

‎03-05-2023 08:17 PM

HP Recommended

Hi @irene0001 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No
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