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- Printer Wireless, Networking & Internet
- Officejet 6700 suddenly not connecting to wifi

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04-19-2021 01:07 PM
Hi,
Suddenly my Officejet 6700 Premium won't connect to my home wifi network (it used to connect fine until it randomly stopped connecting this morning). Wifi works fine on all other devices. Printout of network test results: Under settings, "No Filtering" is bolded and it says FAIL next to it. Is this the issue? How do I fix this?
04-22-2021 06:51 AM
Hi @goldie09,
I'd like to help!
Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
- Click the Apple menu, and then select System Preferences.
- Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
- Click the name of your printer, click the Minus sign , and then delete the printer.
- Click the Plus sign , and then click Add Printer or Scanner.
- Click the Use or Print Using box, and then select AirPrint
- Click Add to add the printer to the list.
- Try to print.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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