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Locked

‎04-27-2022 03:49 PM

HP Recommended
Product: HP OfficeJet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

OK, so we have 6 of the HP OfficeJet Pro 9010 Printers in our offices.  All of them have the Exact same behavior. 
One, they will sometimes get an IP address from the Wifi Network, but never hold it, usually losing it within 10 minutes of getting it or restarting the wifi service or printer. 
We have a Ubiquity Network with Unifi Access Points running both 2.4 and 5ghz on a Secure SSID network.  All my other wifi devices and computers connect just fine, only these HP printers are having an issue.  And yes, I have updated the firmware on the Network equipment too. 
I can't update the printer because it shows that the Internet Connection is Offline.
Yes it did obtain an IP address through DHCP on the ethernet hard wired connection, and we can print to it from any computer in the building with no issue.  Other than the Printer is telling us it is "Offline" and will soon stop printing because it can't report. 
I am at a loss, I have disabled Wifi on them so only the Hard wire connection is there, rebooted, restarted, reset web services. 

Any suggestions?  We have 6 that I need to get workling.  All 6 are doing the Exact same thing. 

5 people had the same question
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