• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎08-19-2025 12:35 PM

HP Recommended

I am trying to add a OKI dot matrix microline 320 printer to this all in one desktop,  The OKI has a plug in network card and connects to the other 5 exact desktops in the office. Just this one will allow me to install but will never print anything. I have it loaded with the IP address and the generic 9 pin wide driver.  It was installed on all the others and works fine, just this one desktop wont work. I am at a loss. Thanks Michael

1 REPLY 1

‎09-30-2025 12:06 PM

HP Recommended

I'm sorry, but I can only provide assistance with HP products, services, and Poly products. For issues with an OKI dot matrix printer, I suggest consulting OKI's support resources or contacting their customer service for help with installation and compatibility issues. If you have any questions about HP products or services, feel free to ask!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.