Only wifi button is lit. I can not print.

[Shopper66]

Hello, on my HP Envy 6052e, only the wifi light is on. I can not print. I have unplugged the printer and re plugged in. Could you please advise. Thank you.

[Nal_NR]

Hi @Shopper66,

Welcome to the HP Support Community. 

I understand that you are not able to print. I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4 GHz network or 5 GHz network?

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Meanwhile, follow the steps from this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Shopper66,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Shopper66

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.