Options for Printer out of warranty

[dleekucera]

Printer is enrolled in Instant Ink.  Printer is out of warranty.  Next step?

[Kuroi_Kenshi]

Hi @dleekucera,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Ink Levels and Cartridge Status:

• Ensure that the Instant Ink cartridges are properly installed.
• Check the ink levels through the HP Smart App or the printer control panel.

Remove and Reinsert Ink Cartridges:

• Turn on the printer and open the door or lid to the cartridge access area.
• Remove the ink cartridges and then reinsert them to ensure they are seated properly.
• Close the cartridge access area.

Update Printer Firmware:

• Make sure your printer firmware is up-to-date. You can update it through the HP Smart App or by visiting the HP support website.
• Do not turn off the printer during a firmware update as it can cause damage.

Check Printer Connection to the Internet:

• Ensure your printer is connected to a functioning internet network.
• Verify that the wireless light on the control panel is solid blue, indicating a stable connection.

Reset the Printer:

• Perform a printer reset to restore factory default settings. This can sometimes resolve connectivity and operational issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,