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Locked

‎12-03-2020 05:54 PM

HP Recommended
Product: Hp 2700 series printer
Operating System: Android 9.0 Pie

Keeps putting on i amber light on printer and wont pront anything pr connect to wifi on phone 

Category:
27 people had the same question
1 REPLY 1

‎12-12-2020 10:14 AM - last edited on ‎11-16-2022 04:38 AM by Retired

HP Recommended

Hi @lianne152002,

 

I'd like to help!

 

Try the below suggestions -

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Also, try the steps in the document -Blinking Lights

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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