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Microsoft Windows 11

HP DeskJest 2622, the wifi light continues to blink and will not connect to wifi. I have shut down the printer, wifi light continues to blink. I have run diagnostic it says the printer is fine. When I try to printer is displays the printer is offline.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try to do a reset wireless for the printer and then use HP Smart to Add the printer again  (select Setup new printer)

 

These examples will show how to reset the wireless:

https://www.youtube.com/watch?v=NHq_83JIy4A

 

https://www.youtube.com/watch?v=1vjgUw9JjxM

 

For more tips on the printer :

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxTKPLQ_Ox1Jv9ys

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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