PRINTING ISSUES. ISSUES WITH WIFI AND WEB CONNECTIVITY

[pansko]

Hello. although the printer is recognizable from hp smart and i have connected it to the wifi, when i choose to print a pdf or something, it doesnt works and says not recognizable

[VikramTheGreat]

Hi @pansko,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP DeskJet Ink Advantage 4675 is connected to Wi-Fi and visible in HP Smart, but printing fails with a message like “not recognizable”, here’s how to fix it:

1. Check the Default Printer

• On Windows:
  • Go to Settings > Bluetooth & devices > Printers & scanners.
  • Make sure your DeskJet 4675 is set as the default printer.
• On macOS:
  • Go to System Settings > Printers & Scanners.
  • Ensure the correct printer is selected as the default.

2. Reinstall the Printer

• Remove the printer from your system:
  • On Windows: Right-click the printer > Remove device.
  • On macOS: Select the printer > Remove (-).
• Then, re-add it using HP Smart or Printers & Scanners.

3. Use HP Smart’s Diagnose & Fix Tool

• Open the HP Smart app.
• Click your printer > Diagnose & Fix.
• Follow the on-screen steps to resolve any communication or driver issues.

4. Update Printer Drivers

• Visit the HP DeskJet Ink Advantage 4675 All-in-One Printer Software and Driver Downloads | HP® Support.
• Download and install the latest full-feature software for your operating system.

5. Try Printing from Another App

• If the issue happens only with PDFs, try printing from:
  • Adobe Acrobat Reader
  • Microsoft Edge
  • Or another PDF viewer

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat