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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎01-29-2021 10:36 AM

HP Recommended

wonderful! Thank you for your work Pepefr

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‎02-18-2021 12:48 PM

HP Recommended

Does anyone have an update?

 

I instead get this error message now, I noticed: "Unable to Check for Firmware Update!"

 

The message before was : “unable to connect to web services”

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‎02-18-2021 01:35 PM

HP Recommended

no news of the support, since the 2 February 😞

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‎03-29-2021 04:09 AM - edited ‎03-29-2021 04:14 AM

HP Recommended

Hello ,

 

So here is the answer: The printer is obsolete for web services , attached in photo the answer of the HP service ☹️

 

 

A22.jpg

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‎03-29-2021 08:05 AM

HP Recommended

It would be nice if HP officially updated their documentation though

 

https://support.hp.com/us-en/document/c05211712

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