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Common problems for Connectivity Issues
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HP Recommended
HP OfficeJet Pro 9125e All-in-One Printer
Microsoft Windows 10 (64-bit)

OfficeJet Pro 9120e

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@UserOfficeJet, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding How to Connect Your HP OfficeJet Pro 9120e Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To ensure your HP OfficeJet Pro 9120e printer is connected to your network, follow these steps to set up your printer either via Wi-Fi or Ethernet:

Connect to a Wi-Fi Network

Make sure your network is ready before connecting your printer to a Wi-Fi network:

  1. Ensure the printer is not connected to the network using an Ethernet cable.
  2. Verify that the printer Wi-Fi is turned on and that the Wi-Fi network is properly set up and functioning.
  3. Ensure that the printer and devices using the printer are on the same network (subnet).

Steps to connect the printer to Wi-Fi:

  1. On the control panel Home screen, touch Menu.
  2. Scroll to Utilities and touch Settings.
  3. Touch Network, and then touch Wi-Fi.
  4. Touch the toggle button next to Wi-Fi to enable the Wi-Fi mode.
  5. Touch Wi-Fi Setup Wizard or Wi-Fi Protected Setup, and follow the on-screen instructions.

Visit the following link for more detailed instructions: Connect to a Wi-Fi network.

Connect to an Ethernet Network

To connect your printer to an Ethernet network:

  1. Connect your computer to the router.
  2. Connect your printer and router using an Ethernet cable.
  3. Open the HP software on your computer.
    • If prompted, create or sign in to an HP account and register the printer.
  4. In HP software, add the printer, and follow the on-screen instructions to connect the printer.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@UserOfficeJet, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding How to Connect Your HP OfficeJet Pro 9120e Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To ensure your HP OfficeJet Pro 9120e printer is connected to your network, follow these steps to set up your printer either via Wi-Fi or Ethernet:

Connect to a Wi-Fi Network

Make sure your network is ready before connecting your printer to a Wi-Fi network:

  1. Ensure the printer is not connected to the network using an Ethernet cable.
  2. Verify that the printer Wi-Fi is turned on and that the Wi-Fi network is properly set up and functioning.
  3. Ensure that the printer and devices using the printer are on the same network (subnet).

Steps to connect the printer to Wi-Fi:

  1. On the control panel Home screen, touch Menu.
  2. Scroll to Utilities and touch Settings.
  3. Touch Network, and then touch Wi-Fi.
  4. Touch the toggle button next to Wi-Fi to enable the Wi-Fi mode.
  5. Touch Wi-Fi Setup Wizard or Wi-Fi Protected Setup, and follow the on-screen instructions.

Visit the following link for more detailed instructions: Connect to a Wi-Fi network.

Connect to an Ethernet Network

To connect your printer to an Ethernet network:

  1. Connect your computer to the router.
  2. Connect your printer and router using an Ethernet cable.
  3. Open the HP software on your computer.
    • If prompted, create or sign in to an HP account and register the printer.
  4. In HP software, add the printer, and follow the on-screen instructions to connect the printer.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.