Printer Connection to Wireless

[JDC0617]

I'm trying to connect my printer to a new internet service and nothing works.

[VikramTheGreat]

Hi @JDC0617,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating this can be when you just want your printer back online. Let’s go step by step to connect your HP printer to your new internet service:

Step 1: Reset Printer’s Network Settings

• On your printer, press and hold the Wireless button (or go to Network Settings in the menu) for about 5 seconds until the wireless light starts blinking.
• This puts the printer in Wi-Fi setup mode.

Step 2: Use the HP App

1. Download the HP app on your phone or computer: 
   • HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
2. Open the app and tap Add Printer.
3. The app will detect your printer in setup mode.
4. Select your new Wi-Fi network and enter the password.
5. Wait for confirmation that the printer is connected.

Step 3: Alternative WPS Method (if your router supports WPS)

• Press the Wireless button on the printer until the light blinks.
• Press the WPS button on your router within 2 minutes.
• The printer will connect automatically.

Step 4: Confirm Connection

Print a Network Configuration Page from the printer’s menu or HP app to verify the new network

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat