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‎04-28-2023 03:15 AM

HP Recommended
Product: HP ENVY 6022 All-in-One Printer

Dear all, My question concerns our ENVY 6022 printer, which has been checked by the company we purchased it from, as working. However, when we try to install it at home, the printer setup program recognizes the printer, but when it tries to connect with the laptop to set-up a wireless connection with the printer, it doesn't work. It appears that the printer tries to throw out the internet wifi connection, so the printer never gets connected and installed to the laptop. Do you have a solution around this problem? Thank you in advance.

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