Printer HP7605 USB on Windows 11 pc connection issue

[Winfrode]

I had the printer linked by wifi but it kept losing the connection when turned off, so I decided to put in a wired connection, but I can't get it to work via HP Smartprint (I can if I print via HP Smart Tank). I'm not totally sure I've got the right cable, though looking on the internet, I'm using a USB A to USB b cable, which seems to be correct.

I did uninstall the printer before trying to connect again. 

When I try to print through HP Smart Print, there is a delay then I get "print job paused, printer offline" even though it is switched on.

[Garp_senchau]

@Winfrode, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It sounds like you're experiencing issues with setting up a wired connection for your HP Smart Tank 7605 printer using HP Smart Print. Here are a few steps and considerations to help resolve the issue:

Verify Cable Type and Connection:

• Ensure you're using a USB A to USB B cable, which is the standard for most printers.
• Connect the USB A end to your computer and the USB B end to the printer securely. Avoid using a USB hub in between to prevent connection issues.

Install or Reinstall Printer Drivers:

• Visit the HP Support Page and download the latest drivers for your HP Smart Tank 7605.
• Install the drivers while the printer is connected via USB.

Use HP Smart App:

• If HP Smart Print is giving issues, consider using the HP Smart app instead. It provides comprehensive functionality including setup and management.
• Download the HP Smart app from the HP Website or your app store and use it to configure your printer.

Add Printer Manually:

• Go to your computer's printer settings.
• Add a new printer and make sure to select “USB” as the connection type.

Check Firewall and Security Settings:

• Sometimes firewall settings can prevent a successful connection. Ensure that your security settings don’t block the printer.

Try Another USB Port or Cable:

• Test with a different USB port on your computer or try another USB cable to rule out any hardware issues.

Restart Devices:

• Restart both your printer and computer after making connection changes to see if the issue resolves.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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