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HP Recommended
HP ENVY 6055e All-in-One Printer
Microsoft Windows 11

I own an HP ENVY 6000 All-in-One Printer. I recently changed Internet providers and am having issues connecting my existing printer to the new network. 

 

I tried all the various recommendations provided by HP Smart but am still unsuccessful in resolving the issue. 

 

I'm starting to get frustrated. and wanted to reach out to the HP Community of users. 

 

Thank you in advance for your help with fixing this problem. 

 

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