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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP deskjet 5820 GT
macOS 10.15 Catalina

Hi, I have a HP Desktop 5820 GT, overall good printer, but the wifi sucks, all of a sudden the admin password doesn't work and i'm not able to connect it to my wifi

Tried Resetting

Works with USB, but not with WiFi

It is horrible, you buy a printer and its wifi stops working all of a sudden, not sure if HP is really caring about the customers anymore, i don't want answers like go to a service center now! If its a software problem, help me please!!!!!

2 REPLIES 2
HP Recommended

I have the same issue with my Officejet Pro 8600. Suddenly stopped connecting to the router. Ran all troubleshooting recommendations from HP with no luck.  Works on USB connection only.

HP Recommended

seriously slowly HP is starting to suck, may be i'll choose a different printer vendor if this one doesn't go through, why give a functionality when it doesn't work

May be can help here?

 

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