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Common problems for Connectivity Issues
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‎07-28-2025 09:58 AM

HP Recommended
Product: HP OfficeJet Pro 8138e All-in-One Printer
Operating System: Microsoft Windows 11

I have worked with the HP techs extensively for approximately 4 hrs, 5 different calls/techs, and my new printer still continues to go offline constantly on all my devices. They updated drivers, removed and re-installed printer repeatedly.  I got a new router from my internet provider to see if my wifi router was the problem.  Is there a chance my new printer is faulty. I am at my wits end and I need my printer.

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