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Common problems for Connectivity Issues
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‎02-17-2023 06:44 PM

HP Recommended
Product: Laser Jet MFPM140W

I lost my connectivity to Wi-Fi on my new one year old Laser Jet M140W.  WHen I tried to reach support, it didn’t recognize my serial number.  Finally, when I went to look at warranty — my serial number is associated with the wrong printer that is 10 year out of date.  How can I get support when it wont properly recognize my printer ??

Category:
1 REPLY 1

‎02-23-2023 07:07 PM

HP Recommended

Hi @Caroola 
 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues with HP All-In-One Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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