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Locked

‎08-10-2023 07:55 AM

HP Recommended

Hello, I'm trying to switch my printer to a new wifi, but it states the wifi settings are locked by admin and to enter username and password to unlock. I am the admin, I have not locked anything. I put in the username and password and it says incorrect. I see on here that I need to do a semi-reset, but it's printer specific. I have a HP OfficeJet Pro 9025e. Can someone please help me? 

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