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‎04-09-2021 06:40 AM

HP Recommended

I uninstalled and reinstalled the HP Smart app on my MacBook and it is now working properly.

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‎04-09-2021 10:11 AM

HP Recommended

Hooray, version change! It works! Previously I was running 12.6.0.

But apparently within the last day, they updated to 12.6.2, and that version does indeed work. Nice.

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‎04-09-2021 10:26 AM

HP Recommended

One additional comment. This new version does work.

Quibble: every time you try to look at "supply status" it launches yet another tab in your browser of the HP Instant Ink web site. Right now I'm showing three tabs. 

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‎04-10-2021 04:58 AM

HP Recommended

My HP Smart is now showing "Ready', with accurate estimated ink levels.  I did nothing since my last post, so must assume the problem was indeed between Mac and HP Smart, and that an update sorted it ...

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