Printer asks for Password to change any Settings. What IS this Password? Cannot find out.

[Kat-nz]

Hi, my HP Printer is driving me crazy. I have a Samsung Android TabA which I an trying to connect to our HP Colour LaserJet Pro MFP M277dw Printer.  Have downloaded HP Print Service Plugin & HP Smart.  Tablet can't find Printer.  

The Printer has always asked for a Password in order to change any Settings via the Printer's control screen.  We have never set such a Password and we don't know what it is.  It is not the WiFi Direct default Password: 12345678.

The HP Virtual Assistant is no use.

Can anyone help with these two problems?

Thanks.

[Kat-nz]

Further to my most recent post I have reviewed my past Posts about this problem and suggested answers from Community people.

The suggested Wireless Direct Password of 00000000 by Raj1788 doesn't work either.

The Printer currently has a wired connection to both Router and PC so is not Wi-Fi connected.

The Wireless Network Test Report I have just run shows 'fails' on Network Name (SSID) found and Security.  Next three items show 'not run', Wireless Networks detected '4' , Disconnect counts (three lines) show '0' and Channel shows 'not run'.

The Printer shows that Network Wi-Fi is ON but Wi-Fi Direct is OFF & HP ePrint is OFF.   Wi-Fi Direct Password is 12345678 on the Printer screen but this comes up as Invalid when entered when a Password is asked for, so no Settings can be altered. 

These facts show me why my TabA won't connect via the HP Software of course but

I'm still stuck because if I disconnect the wired connection I have NO connection to the PC, neither can I change settings to wireless for the PC or any other device as I don't have a Password that is accepted by the Printer.

I presume that two types of connection cannot run simultaneously to the Printer either.

This is depressing.  So much so that I have not been back to look on the HP Site or this Forum since my first few Posts back in Aug 2018 until now.  Sigh! 

The HP Virtual Assistant is useless to me with this problem and you can't email anyone at HP. WhatsApp is useless to me also on a PC or Tablet (my ph won't take Apps). Btw on reading the WhatsApp App Permissions required and Terms of Service, I would never use it anyway.

In all honesty I cannot say that I can accept ANY suggested help received so far as a 'Solution' to my problem as nothing has worked to find out this Password, the lack of which has stopped me from moving on in any way.  The YouTube videos I've looked at don't show this Enter Password page popping up on the HP Printer screen when Wi-Fi connections are being done.

Does anyone (especially HP Tech people on this Forum) know anything about this crazy Password issue? The Colour LaserJet Pro MFP M277dw Printer manual also has no help or explanation of the Password situation.

I'm pretty angry to say the least.