Printer blocked outlook items to print

[Christine772]

Hi I have just set up my wireless printer hp envy 6032. Everything was going smoothly at first,printing out email attachments etc bot now keep getting messages saying PRINTER BLOCKED OUTLOOK DOCUMENT.....its only things from my emails that I need to print. Everything earlier printed out fine? Appreciate any help! 

[Raj_05]

Hi @Christine772,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with your HP Envy 6032 printer blocking Outlook items from printing, there are a few troubleshooting steps you can try.

• Check printer settings: Verify that your printer settings are correctly configured. Make sure that the printer is set as the default printer in your computer's settings.
• Restart printer and computer: Power off your printer and computer, then turn them back on. Sometimes, a simple restart can resolve temporary glitches.
• Update printer drivers: Ensure that you have the latest printer drivers installed on your computer. Outdated drivers can cause compatibility issues. Visit the HP website and search for the Envy 6032 printer model to find the most recent drivers.
• Check print queue: Open the print queue on your computer to see if there are any pending print jobs. If there are, try canceling them and then attempt to print again.
• Test with a different program: Try printing from another program or application to see if the issue is specific to Outlook. This will help determine if the problem lies with the printer or the Outlook software.
• Reinstall printer software: Uninstall the printer software from your computer and then reinstall it. This process can help resolve any software conflicts that might be causing the issue.
• Disable antivirus/firewall: Temporarily disable your antivirus or firewall software and attempt to print from Outlook again. Sometimes, security software can interfere with printing operations.
• Check email attachment format: Ensure that the Outlook items you're trying to print (such as emails or attachments) are in a compatible format for printing. Some file formats may not be supported by the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support