Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 3760 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hi.  Does anyone else have problems with their printer reconnecting to their wifi if it's been turned off?  Every time I turn the printer back on I have to reset the wifi/router to get it to connect to my phone or laptop.  Thanks

1 REPLY 1
HP Recommended

@DB_74

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, and I am glad to assist you.

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

  • Run HPPSdr.exe from the download location on your computer.
  • Once HP Print and Scan Doctor opens, click Start, and then select your printer.
  • If your printer is not in the list, turn it off and on, and then click Retry.
  • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
  • If a screen prompts you to turn on printer updates, click Yes.
  • If a screen prompts you to make your printer the default printer, click Yes.
  • Try to print.

.Assign a manual IP address to manually connect the printer.

Find the printer IP address to assign it manually.

  • Print a Network Configuration Page to make sure that the printer is on the same network as the computer.
  • On the printer's control panel, press the Wireless button and the Information button at the same time.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

You can try steps 2 and steps 4 in this HP document for more assistance:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.