• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Linux

I am using openSUSE tumbleweed with GNOME

 

the printer can connect just fine when going through normal setup through YAST printer. The problem is that if I try to print nothing happens. My computer goes through the process as if it’s printing but it just doesn’t. This includes attempting a test page through YAST printer or GNOME print settings.

 

when I try to use the special HP setup process or the HP device manager, I get an error that says “HPLIP cannot detect printers on your network” It gives me a link to that promises a guide to fix the problem which contains no relevant information. It tells me to change certain things in firewall. I activated the protocols it wanted in system, trusted, and another one, and it didn’t work.  Not sure what to try anymore. Please help

 

i know it’s not an issue with the printer itself since printing from usb works, and I know it’s Linux specific since Windows works fine aswell. It’s not urgent since I can just dual boot into windows for printing, but that’s quite annoying and I’d rather not.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.