I am actually on Big Sur Mac OS. My printer doesn't reliably print. I have tried every possible update and re-install on this forum. I often have turn the printer on and off, to get it to print. This problem started to be intermittent when I moved but is now even worse. Essentially rendering this nice printer unusable.
I have downloaded the latest HP software and reinstalled. Reset the printing system on my mac etc.
I need help. Printer seems to be in OK status and ready to go, just nothing. Printer queue stops and just says ready to print and goes into pause mode. It is really bad on PDFs.
I will also add the web services page, is intermittent at best also. ****** for example. 80% of the time nothing happens.
The Firmware version currently on the printer is "2015-08-08".
The driver version is "HP ePCL Driver 1.6.0"
I did reinstall the HP Easy Start software version "126.96.36.199112" via wireless not wired connection on my mac, it found the printer but was intermittent. My question is, is the printer actually updated with the latest driver and firmware?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".