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‎09-25-2024 03:42 PM

HP Recommended
Product: HP LaserJet Pro M404dn

We have an HP LaserJet Pro M404dn printer that has gone offline, I've replaced the network cable and plugged it into a different network port but it's still not working. It appears the Ethernet connection on the back of the printer is no longer lighting up. I can't reset the printer as all those menu options have been disabled.

I can connect to it with a USB cable but I don't know how to reset it or change any other setting that way.

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