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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
Possibly this will help
You may need to reset your priinter
- On the control panel, swipe down on the touchscreen to open the Dashboard.
- Touch the Setup icon , and then touch Printer Maintenance.
- Touch Restore > Restore Factory Defaults.
if you do reset then you will have to reconnect
https://www.youtube.com/watch?v=zhTjLATJfXM
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