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‎07-11-2024 08:54 AM

HP Recommended

my Chromebook laptop was all set up properly One day when I tried to print it gave this message:

Printer gives message "Not Connected to printer"

printer & Chromebook using same home network, and both machines are currently signed in and functionally wireless for connection to our modum. 

 

I NEED to get some things printed today. I am 75, so  phone call assistance would be most helpful to me.

Thank you so very much,

Cynthia Stubblefield

Owner of both Chromebook and Printer

 

Category:
1 REPLY 1

‎07-13-2024 08:48 AM

HP Recommended

Hi @Cyndey,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc

Nal_NR-Moderator
I am an HP Employee

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