Printer goes offline repeatedly, shows alerts , piles of them, about Drum Installation, etc...

[RegentOfDorothy]

When/IF the printer is working, it will load the screen with descending alerts about DrumInstallation and something else....when I don't get these alerts flooding in, I KNOW the printer is offline. HELP! Please!!!!

[rachelgomez1619]

There are various reasons your computer may show an offline printer status, including connectivity issues and powered-down printers.

If your printer displays an offline status, see the solutions detailed in the guide below.

Check Your Printer Connection
Check the computer-printer connection to see if it is a hardware problem. First, restart the printer by turning it off and on. Wait a short while until it is ready. If the printer is connected to the computer via a USB cable, ensure that the cable is properly connected at both ends.

Also, check that it is connected to a working USB port on the computer. If it uses a Wi-Fi connection, check if the printer is connected to your computer network. If the printer is connected via hard-wired network, ensure that the cable to the printer is connected correctly to the Ethernet port.

If there are no physical problems with the cables, USB ports, etc., this is likely a software problem. Proceed to the next step.

Run Windows Troubleshooter
As a simple check, run the Windows troubleshooter. Windows includes several troubleshooters designed to quickly diagnose and automatically resolve various computer problems.

Go to Settings, type "troubleshoot", and select "Troubleshoot" from the list to start troubleshooting.

run windows troubleshooter step 1

Find "Printer" under "Get up and running", select it and click "Run the troubleshooter". The troubleshooting process will start.

Follow the instructions and check if it locates any problems relating to the printer. Restart the computer and see if this solves the printer problem.

Greeting,

Rachel Gomez

[RegentOfDorothy]

Hi Rachel-- Unfortunately, it was missed in my question that the printer involved is a wireless printer, so, it DOES NOT have a USB connection. 

In addition, I am running this on. an APPLE computer, yet you mentioned running the Windows troubleshooter. I have NO WINDOWS applications on this APPLE COMPUTER. 

If you can offer any assistance to my problem, which continues with this pile of DrumInstalled/Verification windows on my APPLE COMPUTER, please HELP.