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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer hacked

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02-04-2025 08:15 AM
Recently went to a HP website to update my credit card information for ordering ink and the tech hacked my computer now it’s being wiped but can I trust my printer when I get my computer back
02-04-2025 09:07 AM - edited 02-04-2025 10:10 AM
Welcome to the HP English Community --
None of what you describe sounds remotely like anything that HP would do.
I'm guessing you were never anywhere near an HP site.
Reference
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The printer is fairly primitive -- it's unlikely whatever happened to the computer involved the printer.
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