• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer

Did anyone else have this issue?

We were enrolled in the subscription service to “monitor and send” ink cartridges as needed.  Well, we needed colored ink and, lo and behold, no cartridges. As I looked into this “service”, we were paying between $17-$20 per month for years!  What a waste of money. And- no ink cartridge when I needed it. So, I canceled this subscription and purchased HP cartridges to use MY printer. Guess what? MY printer will not work!  There’s an error message indicating the cartridges need to be registered in the subscription service!  What a total and complete joke!  I thought HP was a reputable company. 

1 REPLY 1
HP Recommended

May not be the issue, but when cancelling, that does not take effect until the end of your current billing cycle.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->