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‎08-28-2022 01:30 PM

HP Recommended
Product: HP LaserJet Pro 400 Printer M401dw
Operating System: Microsoft Windows 10 (64-bit)

I have an issue where I cannot airprint unless I turn off direct wireless printing and turn it on. Then, if lucky, I can only print once and again, I have to turn off direct wireless printing and then on again. Sometimes this doesn't work and I printer will show up in airprint and disappear right away. I am a recent CenturyLink internet subscriber with fiber internet (C4000XG Modem)and am not sure if it is related to that. After attempting to get help from CenturyLink, they referred me to HP and said it must be an HP issue. I have updated firmware (20210202), added/linked my previous router (NetGear AC1750 wifi router model R6400) since it would not accept Century link's passphrase, restored printer settings, and still no luck. Please note, my original issue was that it would not recognize my passphrase and I added my Netgear as a work around.  This work around got my printer to recognize a network.  Does anyone have a solution that fixes the airprint issue to this?   

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