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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-18-2026 01:47 PM

HP Recommended

HP Support just set up my printer to a wireless connection because I wanted to subscribe to your printer ink program.  I have tried several times to print a document and get the same message:  "Printer in error state".  I have

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tried several times to use your recommendations and nothing seems to solve the problem.  Please help.
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‎01-18-2026 01:49 PM

HP Recommended

My printer is an HP Envy 7640.  My laptop is an Asus Vivobook.

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