Printer is constantly offline. A print job may start 10 hours later. Do all the reset steps. No help

[MsBBV]

I own an HP9010 wirelessly connected to a Dell Inspiron. OS Windows 11 Home.   Spectrum network.

Can I get cables to directly connect printer to computer so OFFLINE is not an issue?

[Sneha_01]

Hi @MsBBV 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Yes, you can connect your HP 9010 printer directly to your Dell Inspiron using a USB cable. This can help eliminate the offline issue caused by network problems. Here’s how you can do it:

1. Get the Right USB Cable:

• You’ll need a USB Type A to Type B cable (commonly used for printers). Make sure it’s long enough to reach from your printer to your computer.

2. Connect the Printer:

• Plug one end of the USB cable into the printer and the other end into a USB port on your computer.

3. Set Up the Printer:

• After connecting, your computer should automatically recognize the printer. If not:
  • Go to Settings > Devices > Printers & Scanners.
  • Click Add a printer or scanner. Your printer should appear in the list. Select it and follow the prompts to install any necessary drivers.

4. Set as Default Printer:

• Once connected, ensure that your USB printer is set as the default printer:
  • In the Printers & Scanners menu, click on your printer and select Manage, then choose Set as default.

5. Disable Wireless Printing (Optional):

• If you want to prevent confusion between the wireless and USB connections, you can disable Wi-Fi on your printer:
  • Go to the printer’s settings and turn off the wireless option.

6. Test Printing:

• Try printing a test page to ensure the connection works. You can do this from the printer settings or right-click on the printer in Printers & Scanners and select Print a test page.

7. Troubleshoot If Necessary:

• If you encounter issues, ensure that your USB ports are functioning correctly and that the cable is properly connected.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support