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HP Recommended
HP DeskJet3630
Microsoft Windows 10 (64-bit)

I have installed and re installed this printer several times, replace software and drivers several times.  Everything connects, no errors show up and the print and scan doctor does not find a problem until ...................printing a test page, the print is soooooo slow, it takes 15 minutes to print one page.  Help please, I am ready to junk it.  Scanning is no better.

1 REPLY 1
HP Recommended

@BobMcI

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.