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‎08-05-2024 02:20 PM

HP Recommended

Our printer has been set up to our WIFI for over a year, this evening it has seems to have lost the connection and is no longer listing our WIFI in the list of networks.  We have turned off printer, router etc and turned back on but still not finding it.  We have hotspotted our laptop and the printer to our mobile and worked perfectly.  It just won't find our WIFI  network despite nothing changing at all. Any help would be really appreciated?

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1 REPLY 1

‎08-07-2024 09:01 AM

HP Recommended

Hi @Moyles26,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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