Printer is not connected to instant ink, but I am enrolled

[Annandale9]

message reads not ready to pring

[Raj_05]

Hi @Annandale9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY 5055 printer is showing a message that it's "not ready to print" despite being enrolled in HP Instant Ink, there are a few steps you can take to resolve this.

• Check Printer Connection: Ensure that your printer is properly connected to your network. Check if it's connected to the same network as your computer and that both devices have a stable internet connection.
• Restart Printer and Router: Sometimes, simply restarting your printer and your wireless router can resolve connectivity issues. Turn off both devices, wait for a few seconds, and then turn them back on.
• Update Printer Firmware: Ensure that your printer has the latest firmware installed. You can usually update the firmware through the printer's control panel or via the HP Smart app on your computer or mobile device.
• Check Instant Ink Status: Log in to your HP Instant Ink account online to verify the status of your subscription and the connected printer. Ensure that the printer is correctly listed under your account.
• Reset Printer Settings: If the issue persists, you can try resetting your printer's network settings. This usually involves accessing the printer's control panel menu and selecting options like "Restore Network Settings" or "Wireless Setup Wizard."
• Reinstall HP Smart App (if applicable): If you are using the HP Smart app to manage your printer, try reinstalling the app on your device. Sometimes, reinstalling can resolve app-related issues.

By following these steps, you should be able to resolve the "not ready to print" message on your HP ENVY 5055 printer and ensure that it properly connects to HP Instant Ink for seamless printing.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support