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- Printer is not connecting to Wi-Fi, not printing and directi...

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1 REPLY 1
08-13-2025 11:20 AM
Hi @steven228,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
If your HP LaserJet M209dw is connected but not printing, let’s walk through a few troubleshooting steps to get it working again.
1. Check Printer Status
- Make sure the printer is powered on and shows Ready on the control panel.
- If there are any error lights or blinking indicators, note them.
2. Verify Connection
- If using Wi-Fi, confirm the printer is connected to the correct network.
- Print a Network Configuration Page by pressing the Information button.
- If using a USB, try a different port or cable.
3. Set as Default Printer
- On your PC, go to Settings > Devices > Printers & Scanners.
- Select your HP LaserJet M209dw and click Set as default.
4. Clear Print Queue
- Open Control Panel > Devices and Printers.
- Right-click your printer > See what’s printing.
- Cancel all pending jobs.
5. Run HP App
- Download here:
👉 HP Smart - Run the tool to automatically detect and fix issues.
6. Update Drivers and Firmware
- Visit the official support page:
👉 HP LaserJet M209dw Printer Software and Driver Downloads | HP® Support - Download and install the latest drivers and firmware.
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat
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