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Common problems for Connectivity Issues
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sir my printer hp laser jet tank mfp 1005w is not connecting with my laptop via wi fi . No people of customer support is helping to solve my problem . when i call to  customer helpline number then call is disconnected without solving my problem.

1 REPLY 1
HP Recommended

Hi @OHEPRODUCTS,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We sincerely apologise for the inconvenience you've faced while trying to connect your HP LaserJet Tank MFP 1005w printer to your laptop via Wi-Fi, and for the difficulty you experienced reaching us through the customer helpline. We appreciate your patience and are committed to resolving your issue promptly.

1. Check Printer's Wi-Fi Status

  • Ensure your printer is powered on.
  • Press and hold the Wireless button for 3 seconds until the wireless light starts blinking.
  • This puts the printer in Wi-Fi setup mode.


2. Use HP Smart App (Recommended)

  • On your laptop, download and open the HP Smart App from the Microsoft Store or the HP Smart Website.
  • Click “Set up a new printer” and follow the on-screen instructions.
  • Ensure your laptop is on the same Wi-Fi network you want the printer to connect to.


3. Use HP Easy Start (Alternative Method)

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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