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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Printer is not found

HP Recommended
Laster Jet Pro M102w
macOS 10.15 Catalina

I have changed the router recently, and I cant find the printer with the new router. 
kindly, can you help me to reset the printer and setup the new router. Thank you

1 REPLY 1
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HP Support Agent
HP Support Agent
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HP Recommended

@Moe84

 

Welcome to the HP support community

 

Connect the printer with the HP Smart app

  1. Make sure your computer is connected to your wireless network.

  2. Go to HP Smart (in English) to download and install the HP Smart app on your Mac.

  3. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  4. Prepare the printer for a wireless network connection.

  5. Press and hold the Wireless button until the Attention light blinks. The printer might restart.

  6. On your computer, open the HP Smart app, and then click the Plus sign .

  7. Follow the on-screen prompts to add your printer or set up a new printer.

  8. When prompted, type the WEP or WPA key (network password).

  9. After the printer connects to your wireless network, click Continue, and then click Exit Setup.

  10. Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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