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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

The computer and printer is connected to 2.4 GHz.  And both on same network.

HP Recommended

@Msveej

 

Let us print a test page to obtain the IP address of the printer. Refer to this document.

On the printout, check for the network name and IP address.

 

Keep me posted.

KUMAR0307
I am an HP Employee

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