Printer is showing purple after turning Wi-Fi What is the next step

[pondpusher]

My Printer is offline and NOT connected to the internet.    I pushed the WI-FI button to turn on WI-FI and the printer is flashing a purple light.

How do I connect to the Internet?   Why does this happen all the time!!?

[zoey7886]

@pondpusher, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding How to Connect the HP ENVY 6065e All-in-One Printer to the Internet! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To connect your HP ENVY 6065e All-in-One Printer to the internet and resolve the offline issue, follow these step-by-step instructions:

Using Wi-Fi Protected Setup (WPS)

Start WPS Push Button Method:

• Press and hold the Wi-Fi button and the Power button on the back of your printer for at least three seconds. The purple light should start pulsing at the edges.
• Press the WPS button on your wireless router within two minutes. The printer will attempt to connect.

Using WPS PIN Method:

• Press and hold the Information button until all control panel buttons light up, then press and hold the Information and Resume buttons for at least five seconds. This will print a page with a PIN code.
• Enter the WPS PIN in the configuration utility or software for your wireless router.

Using HP Printer Software

Ensure Wi-Fi is Enabled:

• Ensure the printer Wi-Fi is turned on by pressing the Wi-Fi button on the back of the printer.

Connect Using the HP Smart App:

• Download and install the HP Smart app from 123.hp.com.
• Open the app and follow the on-screen instructions to add your printer and connect it to your network.

General Troubleshooting

Reconnect Your Printer:

• Move the printer closer to the wireless router to improve signal quality.
• Try restarting your router by disconnecting the power cord, waiting 15 seconds, and reconnecting it.

Check Printer Status:

• Ensure the printer is not in sleep mode by pressing the Power button to wake it up.
• Make sure the printer's Wi-Fi signal light is turned on and not blinking.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,