Printer just prints error code

[Dedee70]

My laser jet is printing an error in top left hand corner

[Sneha_01]

HI @Dedee70,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When your HP LaserJet printer prints an error code in the top left corner of the page, it typically indicates a specific issue with the printer that is affecting its operation. Here’s a guide to help you troubleshoot and resolve the error:

1. Identify the Error Code

Document the Error Code:

• Note the exact error code or message that appears on the printed page. Error codes are usually alphanumeric and provide clues about the issue.

Consult the Printer Manual:

• Refer to the printer’s manual or user guide for information on the specific error code. This can provide insight into the nature of the problem.

2. Common Error Codes and Solutions

Here are some common HP LaserJet error codes and their general solutions:

Paper Jam Errors (e.g., 13.xx, 14.xx):

• Solution: Check for paper jams in all accessible areas of the printer, including trays, fuser, and rear door. Remove any jammed paper carefully.

Toner Cartridge Errors (e.g., 50.xx, 51.xx):

• Solution: Remove and reinstall the toner cartridge. Ensure that the cartridge is properly seated and not damaged. Verify that you are using the correct toner cartridge for your model.

Fuser Errors (e.g., 50.xx, 51.xx):

• Solution: The fuser unit might need to be replaced. Check the printer’s maintenance instructions for details on replacing the fuser.

Printhead Errors (e.g., 79.xx):

• Solution: Turn off the printer, wait a few moments, and then turn it back on. If the error persists, consult the manual for specific troubleshooting steps or consider contacting HP Support.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support