• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet Ink Advantage 2777 All-in-One Printer
Microsoft Windows 11

Hi, my DeskJet Ink Advantage 2777 All-in-One Printer keeps going offline for no reason.

Even just shutting it off and turning it on right away causes this going offline situation.

When I go to reinstall it, it won;t even automatically find  my wifi password like it did in the beginning.

I have to manually add it.

My drivers & firmware are up to date

I have Windows 11

 

Please help!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.