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‎12-18-2021 02:32 PM

HP Recommended
Product: HP officeJet 4650
Operating System: Microsoft Windows 10 (64-bit)

I have a new network that has "#" in the password but I can't get to that character.  The special characters  keyboard on my printer has a key with  "/#%"  but all I can get is "/" .  How do I select the # sign and why did they make it so hard?  Thanks.

Category:
1 REPLY 1

‎12-21-2021 05:11 AM

HP Recommended

@WhyNeeded, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to connect the printer to a wireless network.

 

HP OfficeJet 4650 has a touch screen and for special characters, you have to tap the "123?" button at the left bottom corner of the screen.

 

Kindly refer to this video on how to connect the printer to a new wireless network.

Note: This video is not from HP but from a third-party channel. Skip to 7:40

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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