Printer locked by administrator which is me. How do I unlock?

[Kcran21]

My hp 9018 is locked by the administrator that is me. How do I unlock?

[Raj_05]

Hi @Kcran21,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Officejet Pro 9018 printer is locked by the administrator (which is you), it's likely because certain settings or features have been restricted. To unlock it, you'll need to access the printer's settings and remove any restrictions that you've previously set.

Here's a general guide on how to unlock your HP OfficeJet Pro 9018.

Access the Printer's Embedded Web Server (EWS):

• Open a web browser on a computer or device connected to the same network as your printer.
• Enter the printer's IP address into the address bar of the web browser. You can find the printer's IP address by printing a network configuration page from the printer's control panel.

Enter Administrator Credentials:

• When prompted, log in to the EWS using the administrator username and password. If you haven't changed these from the default, the default username is usually "admin" and the default password is often left blank. However, if you've set a custom username and password, use those credentials to log in.

Navigate to Settings:

• Once logged in, navigate to the settings or security section of the EWS. Look for options related to printer lock or restrictions.

Remove Restrictions:

• Within the settings or security section, locate the option to remove any restrictions or locks that you've previously set. This could include restrictions on printing, scanning, or other features.

Save Changes:

• After removing the restrictions, make sure to save your changes. This might involve clicking a "Save" or "Apply" button within the EWS interface.

Restart the Printer:

• To ensure that the changes take effect, it's a good idea to restart your HP OfficeJet Pro 9018 printer.

Once you've completed these steps, your printer should be unlocked and you should have access to all its features and settings again.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support