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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer losing wifi after every restart

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07-26-2024 06:45 AM
Everytime i restart my printer, wifi light is not stable and I have to setup printer again.
my firmware is from 2022 but when i try to update FW, the printer reboots after sometime and connectivity is lost again and Fw update timesout.
07-27-2024 12:53 PM
Hi @ArunSyal,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're having a persistent issue with your HP Smart Tank 670 losing its Wi-Fi connection after every restart and struggling with a firmware update. Here are some steps you can try to resolve the problem.
Check Network Stability
- Ensure a stable network connection: Make sure your Wi-Fi network is stable and other devices are connected without issues.
- Move the printer closer to your router: This can help if the Wi-Fi signal is weak.
Update Printer Firmware
- Manual Firmware Update:
- Download the Latest Firmware:
- Go to the HP Support website and search for the Smart Tank 670.
- Download the latest firmware available for your model.
- Update via USB:
- If you have a USB cable, connect the printer to your computer.
- Use the downloaded firmware file to update the printer.
- Download the Latest Firmware:
- If Wi-Fi keeps disconnecting:
- Try performing the firmware update when the printer is connected via Ethernet or USB, as this can sometimes bypass Wi-Fi issues.
Reset Network Settings
- Factory Reset Network Settings:
- On the printer’s control panel, navigate to Setup > Network Setup > Restore Network Settings.
- Reconnect the printer to your Wi-Fi network.
Reconfigure Wi-Fi
- Re-Add Printer to Network:
- On your printer, go to Setup > Network Setup > Wireless Setup Wizard.
- Follow the prompts to reconnect to your Wi-Fi network.
- Check for Interference:
- Ensure there are no devices or appliances near the printer that might cause interference with the Wi-Fi signal.
Printer and Router Reboot
- Power Cycle:
- Turn off the printer and unplug it from the power source.
- Turn off your router and unplug it.
- Wait for a few minutes, then plug the router back in and turn it on.
- Plug the printer back in and turn it on. Reconnect to your Wi-Fi network.
Check HP Smart App
- Update the HP Smart App:
- Ensure that you have the latest version of the HP Smart app installed on your device.
- Use the app to set up and manage your printer, which might help resolve connectivity issues.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator